Prim77 is committed to the privacy and security of your personal data. This document clearly explains how we collect, use, store, and protect your information as a member of our platform.
Six pillars of data protection that ensure your personal information always remains safe with prim77.
All data transmitted between your device and prim77 servers is protected using SSL 256-bit encryption — the same security standard used by leading financial institutions worldwide.
Only authorised personnel may access member data, and solely for legitimate operational purposes. All access is logged and periodically audited by our internal security team.
Your personal data is stored on enterprise-grade servers protected by multi-layered firewalls, intrusion detection systems, and automatic backups to prevent data loss.
Prim77 has never sold, rented, or disclosed your personal data to any third party for marketing or commercial purposes without your explicit consent.
Prim77's privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards to ensure your rights as a user are always upheld.
Our privacy policy is reviewed periodically by our internal legal and security teams to ensure it remains relevant, up to date, and reflective of industry best practices.
Welcome to the prim77 Privacy Policy. We understand that your privacy is more than just a right — it is the trust you place in us every time you use this platform. This document is written in clear, plain language so you know exactly how your data is managed, protected, and respected by prim77. Please read it carefully before registering or using any of our services.
By accessing or using the prim77 platform, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact the support team to close your account.
Prim77 collects your personal information through several channels — during account registration, during platform use, during financial transactions, and when you contact our support team. The types of information collected are as follows:
| Data Category | Data Examples | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, ID card number, gender | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank name, account number (partial), transaction records | Deposit and Withdrawal Process |
| Technical Data | IP address, device type, browser, operating system | System logs, cookies, analytics |
| Usage Data | Game history, wagering, login activity, active session time | Automated platform system |
| Communication | Live chat records, support emails, feedback | Interactions with the support team |
In the context of identity verification (KYC), we may request copies of official documents such as an identity card, passport, or utility bill as proof of address. All documents are processed with full confidentiality and stored in a secure system.
The information we collect is used responsibly for the following purposes. prim77 does not use your data for any purpose other than those stated below, except with your consent or as required by law:
Prim77 does not sell, rent, or trade members' personal data to third parties for profit. However, there are limited circumstances where we need to share certain information to ensure smooth platform operations and compliance with applicable laws:
All third parties involved in processing prim77 member data are required to comply with security and confidentiality policies equal to or higher than the standards we set ourselves. We do not permit our partners to use your data for any purpose other than those directed by prim77.
Prim77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the prim77 platform. For more information on managing cookies, refer to your browser's help section.
Your data security is prim77's number one priority. We continuously invest in the latest security infrastructure to ensure your personal and financial information is always protected against unauthorised access, loss, misuse, or disclosure.
Security measures we have in place:
Prim77 only retains your personal data for as long as it is needed for the purposes stated in this policy, or as required by applicable Malaysian law.
Once the retention period has expired and there is no legal requirement to retain the data, prim77 will securely delete or anonymise your data so that it can no longer be associated with you.
You may request early deletion of your personal data (subject to legal restrictions) by contacting our data protection team. Requests will be processed within 30 business days.
As a prim77 member and an individual whose personal data we process, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA):
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data through our support team.
Request deletion of your personal data, subject to applicable legal requirements.
Object to the processing of your data for direct marketing purposes at any time.
Request a copy of your data in a machine-readable format for transfer to another platform.
Request a temporary restriction on the processing of your data under certain legally defined circumstances.
To exercise any of the above rights, please submit a written request to our data protection team. We will respond within 14 business days and fulfil the request within 30 business days.
The prim77 platform is strictly for adult users aged 18 years and above. prim77 does not intentionally collect, process, or store any personal data from individuals under the age of 18.
All account registration processes require age verification, and prim77 conducts KYC checks to confirm that members meet the minimum age requirement. Should we find that a child's personal data has been collected without parental or guardian knowledge or consent, we will take immediate steps to delete that data and close the associated account.
The prim77 platform may contain references to third-party game provider services integrated within our platform ecosystem. Please note that each game provider and third-party service provider maintains their own privacy policy, independent of prim77.
Prim77 is not responsible for the privacy practices or content of such third-party services. We encourage you to read the privacy policy of any game provider you use. However, all game providers integrated with prim77 have undergone a security and compliance assessment before being permitted to operate within our platform.
Prim77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or evolving industry standards. Any material changes will be communicated to members via:
Your continued use of the prim77 platform after any policy amendment takes effect constitutes your acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and request deletion of your personal data.
Previous versions of this Privacy Policy are available for your reference upon request by contacting our data protection team.
If you have any questions, concerns, or wish to exercise your privacy rights regarding this Privacy Policy, the prim77 data protection team is here to help.
[email protected] — We respond within 24 business hours.
Reach our team directly via live chat on the prim77 platform at any time.
For official privacy rights requests, please include the following information in your message: full name, prim77 account number, request type, and a brief description of your request. This helps us process your submission faster and more accurately.
Register an account today and enjoy a safe, fair, and responsible gaming experience. Your privacy is fully protected under prim77's security policy.